Privacy Policy

1. Introduction

aiCarousels.pro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our carousel creation service.

By using our service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Email address (for account creation and authentication)
• Payment information (processed securely through third-party payment processors)
• User-generated content (carousel designs, text, and images you upload)
• Communication data (when you contact our support team)

2.2 Automatically Collected Information

• IP address and geolocation data
• Browser type and version
• Device information (type, operating system)
• Usage data (features used, time spent, clicks)
• Cookies and similar tracking technologies

2.3 Third-Party Information

We may receive information from third-party authentication providers (like Google OAuth) if you choose to sign in through these services.

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining our service
• Processing subscription payments and managing your account
• Personalizing your experience and improving our service
• Communicating with you about updates, promotions, and support
• Detecting and preventing fraud, abuse, and technical issues
• Complying with legal obligations and enforcing our terms
• Analytics and research to improve our product offerings

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We work with trusted third-party service providers who assist us in operating our service:

• Payment processors (Stripe) for handling subscription payments
• Cloud hosting providers for data storage and processing
• Analytics providers for usage insights
• Customer support tools

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders, subpoenas, or other legal processes
• Requests from law enforcement or government agencies
• Protection of our rights, property, or safety
• Investigation of potential violations of our terms

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

5. Data Security

We implement reasonable security measures to protect your information:

• Encryption of data in transit and at rest
• Secure authentication systems
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis
• Industry-standard payment processing security

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account data is typically retained until you delete your account, after which it is permanently deleted within 30 days, except where longer retention is required by law.

7. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate or incomplete data
• Deletion of your personal information
• Restriction of processing in certain circumstances
• Data portability
• Objection to processing for legitimate interests
• Withdrawal of consent where processing is based on consent

To exercise these rights, please contact us at the information provided below.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Essential cookies for basic functionality
• Analytics cookies to understand usage patterns
• Preference cookies to remember your settings

You can control cookies through your browser settings, though disabling certain cookies may affect functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Continued use of our service after changes constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: