Terms of Service
Last updated: July 19, 2025
1. Acceptance of Terms
By accessing and using aiCarousels.pro ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These Terms of Service ("Terms") govern your use of our carousel creation platform operated by aiCarousels.pro ("us", "we", or "our").
2. Description of Service
aiCarousels.pro provides an online platform for creating social media carousels. Our service includes:
- Free carousel creation tools with basic features
- Premium subscription features for enhanced functionality
- Template library and design elements
- Export and download capabilities
- AI-powered content generation (for premium subscribers)
3. User Accounts
3.1 Account Creation
To access certain features, you must create an account by providing a valid email address. You are responsible for maintaining the confidentiality of your account credentials.
3.2 Account Responsibilities
- You must provide accurate and complete information
- You are responsible for all activities under your account
- You must notify us immediately of any unauthorized use
- You must not share your account credentials with others
- You must be at least 13 years old to create an account
4. Subscription and Billing
4.1 Premium Subscription
Our premium subscription is available for $9.99 per month and includes:
- Removal of watermarks from exported carousels
- Access to premium templates and design elements
- AI-powered content generation
- High-resolution export options
- Priority customer support
- Advanced customization features
4.2 Billing and Payments
- Subscription fees are billed monthly in advance
- All payments are processed securely through Stripe
- Prices are subject to change with 30 days notice
- Failed payments may result in service suspension
- You are responsible for all applicable taxes
4.3 Free Trial
We may offer free trial periods for premium features. Trial periods will automatically convert to paid subscriptions unless cancelled before the trial end date.
4.4 Automatic Renewal
Your subscription will automatically renew each month unless you cancel before the renewal date. You can manage your subscription settings in your account dashboard.
5. Cancellation and Refund Policy
5.1 Cancellation
You may cancel your subscription at any time through your account dashboard or by contacting our support team. Cancellation procedures:
- Cancellations take effect at the end of your current billing period
- You will retain access to premium features until the end of your paid period
- No partial refunds are provided for unused portions of the billing period
- After cancellation, your account will revert to the free tier
5.2 Refund Policy
We offer a 7-day money-back guarantee for first-time subscribers:
- Refunds must be requested within 7 days of initial subscription
- Refunds are only available for first-time subscribers
- Refund requests must be submitted via email to [email protected]
- Refunds will be processed within 5-10 business days
- Subsequent renewals are not eligible for refunds
5.3 Service Termination
We reserve the right to suspend or terminate accounts that violate these terms. In cases of termination for violation, no refunds will be provided.
6. Acceptable Use
You agree not to use the Service to:
- Upload, create, or share illegal, harmful, or offensive content
- Violate intellectual property rights of others
- Spam, harass, or abuse other users or our systems
- Attempt to gain unauthorized access to our systems
- Use the service for commercial purposes without proper licensing
- Create content that promotes hate speech, violence, or discrimination
- Reverse engineer or attempt to extract our source code
7. Intellectual Property
7.1 Your Content
You retain ownership of content you create using our service. By using our service, you grant us a limited license to process, store, and display your content as necessary to provide the service.
7.2 Our Content
All templates, design elements, software, and other materials provided by us remain our intellectual property. Premium subscribers receive a license to use our templates and elements in their created content.
7.3 Copyright Compliance
You are responsible for ensuring that your content does not infringe on others' intellectual property rights. We will respond to valid DMCA takedown notices in accordance with applicable law.
8. Privacy and Data
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
By using our service, you consent to the collection and use of information as outlined in our Privacy Policy.
9. Disclaimers and Limitation of Liability
9.1 Service Availability
We strive to maintain high service availability but cannot guarantee uninterrupted access. The service is provided "as is" without warranties of any kind.
9.2 Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of the service.
9.3 Maximum Liability
Our total liability to you for any claims related to the service shall not exceed the amount you paid us in the 12 months preceding the claim.
10. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through our service. Continued use after changes constitutes acceptance of the new terms.
If you disagree with any changes, you may cancel your subscription and stop using the service.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of [Your Jurisdiction].
12. Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: [email protected]
Business Hours: Monday-Friday, 9:00 AM - 6:00 PM EST
Response Time: We aim to respond within 24 hours
13. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining terms will remain in full force and effect.